Customer Service Agent
Location: Cortaro
Posted on: June 23, 2025
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Job Description:
Our Insurance Specialists start at $37,960 per year, plus bonus.
Our top Insurance Specialists earn an extra $3 per hour with bonus
(with an additional $0.50 an hour in onsite differential). We host
walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m.
Stop by our location at 7810 E Escalante Blvd. to apply and
interview on the spot. Walk into your career at Afni! What Will I
Do as an Insurance Specialist? Did you know that insurance is one
of the most sustainable industries around? Look at it this way – as
long as people have assets they want to protect; insurance will be
integral in providing peace of mind. As an Insurance Specialist,
you will go through our paid training program to obtain state
licensing to officially become a Licensed Insurance Sales Agent!
Once licensed, you will represent one of the nation’s top insurance
providers by taking inbound calls from warm leads to close the deal
on insurance sales. You will interact with customers to understand
their needs and offer the best solutions for them. Using strong
relationship-building you will provide an exceptional customer
experience for customers. Key Role Responsibilities Deliver
world-class customer service by responding to inbound calls;
providing product knowledge, troubleshooting issues, resolving
customer concerns with empathy and efficiency; and identifying
sales opportunities to proactively offer solutions that meet
customer needs. Process orders, update customer accounts, and
ensure accurate records in internal systems. Multitask effectively
between handling customer inquiries and navigating multiple
systems. As an Insurance Representative, you get: Paid training to
obtain your insurance license Competitive salary with sales
commission/bonus opportunities and Holiday pay after 90 days of
employment Full time hours. 40-hour work week Paid Time Off.
Because rest isn’t a reward – it's necessary for your wellbeing.
Medical, Dental and Vision Insurance. We will help cover the cost
of your premium. Tuition Reimbursement. Your goals are important,
and we’ll help you achieve them. Referral Program. We have one of
the most lucrative referral programs around. Career Growth. Most of
our senior leadership started as agents. We promote from within!
Why Afni? Because with us, you matter. At Afni, you are not simply
an employee, you’re part of our culture. When you work here, you
become part of the Afni culture and can take your career and your
life where you want to go. Our employees want their careers to be
more than just a series of jobs. This is where you make lifelong
friendships, learn new skills, make an impact, have a little fun,
and belong. At Afni we provide equal employment opportunities to
all qualified individuals. Employment is based upon personal
capabilities and qualifications without discrimination because of
race, color, religion, sex, age, national origin, disability, or
any other protected characteristic as established by law. This
policy of Equal Employment Opportunity applies to all policies and
procedures relating to recruitment and hiring, compensation,
benefits, termination, and all other terms and conditions of
employment. TAZHS Click this link to learn more about our Referral
Rewards Program: https://afnicareers.com/referral-rewards
*Referrals must be new Afni hires and cannot be a rehire. More
About Afni: What we do: https://afnicareers.com/get-to-know-us
Where are we located: https://afnicareers.com/locations What’s new
with us: https://afnicareers.com/news-events What it’s like being
part of the Afni family: https://afnicareers.com/culture-perks Key
Qualifications Exceptional communication and active listening
skills, with the ability to build rapport and handle difficult
situations professionally; navigating multiple systems and
maintaining a positive attitude under pressure; quick-thinking
problem solver; and self-motivated with a strong work ethic and
effective time management. Sales-focused mindset: Proven ability to
sell and upsell products/services while delivering excellent
customer service. Sales experience: Minimum 6 months in a sales
role Available for paid training to include 2 weeks of licensing, 3
weeks of product training and 4 weeks of continued training.
Available to work 8-hour shifts any day of the week (40
hours/week), including weekends and some holidays, between 7:30am -
12:30am EST. Must pass a background screening, be at least 18 years
old, have a GED or High School Diploma, and be legally permitted to
work in the United States.
Keywords: , Oro Valley , Customer Service Agent, Sales , Cortaro, Arizona
