Spa Front Desk Agent
Company: Marriott
Location: Marana
Posted on: September 12, 2023
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Job Description:
**Job Number** 23150452
**Job Category** Spa
**Location** The Ritz-Carlton Dove Mountain, 15000 N Secret Springs
Dr, Marana, Arizona, United States
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our Spa Specialists play an important role in support of a number
of vital Spa functions. At our hotels these associates work to
build an experience that is memorable and unique with Spa services
on the side. Our Spa Specialists take the initiative and deliver a
wide range of services to make sure that guests enjoy their
experience. Whether promoting Spa services or retail, scheduling
reservations and confirming appointments, providing answers about
services, checking in guests, or processing payments, the Spa
Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are
critical to success creating a safe workplace, following company
policies and procedures, upholding quality standards, and ensuring
your uniform, personal appearance, and communications are
professional. Spa Specialists will be on their feet and moving
around (stand, sit, or walk for an extended time; moving over
sloping, uneven, or slippery surfaces), managing reservation
software (read and visually verify information), and taking a
hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without assistance
and 25 pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all
these things well (and other reasonable job duties as requested) is
critical for Spa Specialists to get it right for our guests and our
business each and every time.
_Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state, and local
law._
At more than 100 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the worlds top hospitality professionals who
curate lifelong memories, we believe that everyone succeeds when
they are empowered to be creative, thoughtful and
compassionate.
Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the
care and comfort of our guests.
Your role will be to ensure that the Gold Standards of The
Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are
what guides us each day to be better than the next. It is this
foundation and our belief that our culture drives success by which
The Ritz Carlton has earned the reputation as a global brand leader
in luxury hospitality. As part of our team, you will learn and
exemplify the Gold Standards, such as our Employee Promise, Credo
and our Service Values. And our promise to you is that we offer the
chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with
Marriott International. **Be** where you can do your best work,
**begin** your purpose, **belong** to an amazing global team, and
**become** the best version of you.
Keywords: Marriott, Oro Valley , Spa Front Desk Agent, Sales , Marana, Arizona
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