OroValleyRecruiter
the smart solution for Oro Valley jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Oro Valley
Posted on: October 20, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience, preferably Sabre." To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLPADAM3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Oro Valley , Inbound Travel Consultant, Professions , Oro Valley, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Hiring OTR Flatbed Drivers
Description: Love the open road Want to see more of the country We have the job for you. There are truck drivers, then there are flatbedders. We know that hauling a flatbed isn't for everyone. Even in an industry (more...)
Company: System Transport
Location: Chandler
Posted on: 11/15/2018

OTR Food Grade Tank Driver - $2500 sign-on Bonus
Description: OTR Food Grade Tank Driver West br Hiring Locations: br ul li California li Oregon li Washington li Idaho li Nevada li Arizona li Utah Job Requirements: br ul li Age 23 or (more...)
Company: Indian River Transport
Location: Tucson
Posted on: 11/15/2018

Class A Drivers: Company Local & Regional Drivers Wanted!
Description: Trucking ExpertsEstablished in 2005 as an asset based company with a diverse and dynamic team structured transportation company. You will experience reliability , accountability and flexibility from the (more...)
Company: Trucking Experts, LLC
Location: Chandler
Posted on: 11/15/2018


Class A Owner Operators and Fleet Owners: Sign-On Bonus - $1
Description: Travel throughout the United States and Canada. Higher revenue on lower miles. Welcome to Panther. Employer is seeking experienced Class A Owner Operators Fleet Owners to join their team. We offer a (more...)
Company: Panther Premium Logistics
Location: Tucson
Posted on: 11/15/2018

Logistics Analyst with Security Clearance
Description: Details: Belcan Government Services has an immediate opportunity as a Logistics Analyst This position is a full-time direct position with benefits. -- Duties : A Senior Logistics Analyst must have experience (more...)
Company: Belcan
Location: Tucson
Posted on: 11/15/2018

CDL A Driver - Flatbed Owner Operator
Description: Owner Operators - CDL-A Solo Flatbed Drivers br br br br br Bennett Motor Express has built our reputation on the integrity and character of our people. With over 40 years of experience in the (more...)
Company: Bennett Motor Express
Location: Tucson
Posted on: 11/15/2018

OTR Driver Home Regularly/weekly-GREAT $$$
Description: Denney Transport prides itself on our family atmosphere and weekly home time for our drivers so they can enjoy their families as well We also offer the following Driver Package:2K
Company: Denney Transport
Location: Tucson
Posted on: 11/15/2018

Class A CDL Company Regional Driver
Description: Job Description: Family run company looking for good drivers. 11 western states.
Company: Logistics & Distribution Services Corp.
Location: Tucson
Posted on: 11/15/2018

Shopper & Driver - Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Tucson
Posted on: 11/15/2018

Sr Systems Engineer I - Orbit Analyst with Security Clearance
Description: Job Description: Orbit Analyst supporting Raytheon-s small-satellite reconnaissance programs. Performs mission design, orbit operation definition and requirements, orbit insertion/adjustment algorithm (more...)
Company: Raytheon
Location: Tucson
Posted on: 11/15/2018

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Oro Valley RSS job feeds