Bellstand Captain - The Ritz-Carlton (17002PLB)
Company: Marriott
Location: Oro Valley
Posted on: February 3, 2020
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Job Description:
Bellstand Captain At more than 80 award-winning properties
worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences
so exceptional that long after a guest stays with us, the
experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury
service the world over. We invite you to explore The Ritz-Carlton.
Ritz-Carlton, Dove Mountain, located at 15000 N Secret Springs Dr,
Marana, AZ, 85658 currently has the following opportunity:
Bellstand Captain (17002PLB): Greet guests and inform them of
property amenities, services, and hours of operation, and local
areas of interest and activities. Open doors and assist
guests/visitors entering and leaving property. Assist with luggage
storage and retrieval. Transport guest luggage to and from guest
rooms and/or designated bell area. Assist guests/visitors in and
out of vehicles, including assisting guests with loading/unloading
luggage. Supply guests with directions. Arrange transportation
(e.g., taxi cab, shuttle bus) for guests/visitors, and record
advance transportation request as needed. Dispatch bell staff or
valet staff as needed. Communicate parking procedures to
guests/visitors. Follow up with guests to ensure their requests or
problems have been met to their satisfaction. Serve as a
departmental role model, and assist management in hiring, training,
scheduling, evaluating, counseling, disciplining, motivating and
coaching employees. Develop and maintain positive working
relationships with others. Follow all company and safety and
security policies and procedures; report any maintenance problems,
safety hazards, accidents, or injuries; complete safety training
and certifications. Ensure uniform and personal appearance are
clean and professional. Maintain confidentiality of proprietary
information; protect company assets. Support all co-workers and
treat them with dignity and respect. Support team to reach common
goals. Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 50 pounds without assistance. Assist with moving,
lifting, carrying, and placing of objects weighing in excess of 75
pounds. Stand, sit, or walk for an extended period of time or for
an entire work shift. Move at a speed that is required to respond
to work situations (e. g., run, walk, jog). Read and visually
verify information in a variety of formats (e. g., small print).
Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Reach
overhead and below the knees, including bending, twisting, pulling,
and stooping. Move over sloping, uneven, or slippery surfaces and
steps. Move up and down stairs and/or service ramps. Welcome and
acknowledge all guests according to company standards. Speak with
others using clear and professional language, and answer telephones
using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Maintain awareness of undesirable persons on
property premises. Perform other reasonable job duties as requested
by Supervisors. We invite you to learn more about this position and
apply at:
https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=17002PLB
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton
Ladies and Gentlemen. The Art and Soul of Hospitality. The
Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott, Oro Valley , Bellstand Captain - The Ritz-Carlton (17002PLB), Other , Oro Valley, Arizona
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