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IT Help Desk

Company: J.D. Mellberg Financial
Location: Tucson
Posted on: July 24, 2019

Job Description:

J.D. Mellberg Financial is a successful and growing Tucson based company seeking an experienced IT professional to help continue driving the Company's growth. If you have a background in supporting technology such as Windows 7, Microsoft Office products, applications, user id provisioning, customer service, and more, we encourage you to apply. We're looking for someone with a strong customer focus with the ability to multi-task within a professional team environment. Includes level 1 systems administration support of computer systems. Document, track, and monitor problems to ensure timely resolution. If you thrive in a fun, results-driven, fast-paced, high energy and goal-oriented environment please apply today!-- Our company is an equal opportunity employer and offers competitive salary. The Help Desk Technician will work with the IT Team and users at all levels of the organization to troubleshoot network, hardware, and software issues. The position is full time. Job Responsibilities include but are not limited to: Software and hardware support for Windows desktops and laptops (Mac experience a plus) Troubleshooting basic desktop issues Troubleshooting printer issues Miscellaneous software installations Wireless support for on-site guests Inventory control of technology assets Moving/setup of desktops and laptops for end users Qualifications Experience troubleshooting PC issues to get to the root of the problem Windows server experience for Active Directory Strong customer service skills Excellent written, oral, and interpersonal communication skills; ability to present ideas in user-friendly language Highly self-motivated, self-directed, and attentive to detail Ability to multitask with strong time management and organizational skills Experience working in a team-oriented, collaborative environment Education: Associate's degree or equivalent from two-year College or technical school Experience: Two years of related experience. Additional experience may substitute for education requirements on a year-for-year basis. Industry standard certifications (A+, Network+, Security+, Etc..) are preferred but not required.

Keywords: J.D. Mellberg Financial, Oro Valley , IT Help Desk, Other , Tucson, Arizona

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