Development & Program Coordinator - Full Time (Headquarters, Oro Valley, AZ)
Company: Western National Parks Association is a 501 corpor
Location: Oro Valley
Posted on: May 25, 2023
Job Description:
Employment with WNPA requires that you submit proof of full
vaccination for the COVID-19 virus unless you have requested and
been approved for a medical or sincerely held religious
exemption.Job: Development & Program Coordinator in Oro Valley,
Arizona. IN-PERSON - preference is given to qualified local
candidates in the Tucson Metro area.Are you a data-driven
individual that loves to organize and manage databases? Western
National Parks Association (WNPA), a nonprofit partner of the
National Park Service (NPS), home-based in Oro Valley, Arizona is
seeking a Full-Time Development & Program Coordinator who will be
responsible for maintaining WNPA's member/donor database involving
WNPA's 71 partnering national park sites in 12 western states.WNPA
is seeking a data-driven, detail-oriented, and organized individual
who will support the Senior Development & Program Coordinator and
be responsible for managing the member/donor database to ensure
data is accurate and input in a timely manner. This position will
require you to act as a steward and spokesperson among
internal/external customers. If you love inputting, organizing, and
analyzing data, creating meaningful relationships, and believe in
working for an organization with a social purpose, this job
opportunity is for you!
- Manage the member/donor database and ensure data is accurate
across organizational systems. Performs regular customer data
maintenance and updates.
- Oversees records management of multiple databases to insure
quality data that is both timely and accurate.
- Process new memberships, membership renewals, and individual
donations.
- Follows policy/procedures to ensure all member/donor
information and gifts are processed accurately and timely.
- Manage monthly audit and reconciliation process with the
accounting department.
- Generate reports to segment audiences for tailored member/donor
communications, accurate mailing lists, and timely donor
acknowledgments.
- Reporting of statistics on areas of responsibility to include
attendance, income, evaluation of events, and other key metrics to
determine the success of efforts.
- Support the Senior Development Coordinator to increase
memberships for the organization.
- Provide internal and external customer service. Respond to
requests for information from the general public, internal
departments, and take steps necessary to resolve them.
- Identify new and build relationships with subject matter
experts (SMEs), partner organizations, and associates for education
and outreach efforts.
- Coordinate programs and outreach events.
- In collaboration with the Senior Development Coordinator,
execute written, printed, digital, and phone correspondence to
support the new member engagement process, membership renewals, and
individual gifts.
- Write and send messages of thanks to SMEs, organizations, and
community groups.
- Maintain and enhance cooperative relationships with
representatives of the community, consumer, employee, or public as
a representative of the organization.
- Coach volunteer staff in effective communication with the
public, employees, and partners.
- Performs any other related duties as assigned or
requested.TRAVELOccasional travel may be required to various local
events or speaking engagements. Weekend work for programs and
outreach events is required.PHYSICAL DEMANDSPhysical demands for
this role are administrative in nature. For a specific list of
physical demands, please contact Human Resources at HR@wnpa.org
.QUALIFICATIONS & EXPERIENCE
- Bachelor's degree in a relevant field.
- Two years' database management experience.
- Previous demonstrated experience supporting a membership
program.
- Previous demonstrated experience scheduling education and
outreach events.
- Experience with member/donor databases, email-marketing
software, Point of Sale systems, and e-commerce platforms is
preferred.
- Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule format.
- Ability to make independent judgments and maintain attention
throughout the performance of duties.
- Ability to work alone and in a team environment.
- Excellent planning, organizational, analytical,
problem-solving, multitasking, interpersonal, and communication
skills are required.
- Ability to build and maintain positive working relationships
and effectively and diplomatically communicate, verbally and in
writing, to visitors, employees, board of directors, members,
donors, volunteers, and the general public.
- Experience working with nonprofit organizations.
- Experience with a variety of computer programs including but
not limited to the Internet, databases, Video conferencing software
(i.e. Zoom) and Microsoft Office suite (Word, Excel, PowerPoint,
Outlook, Teams and SharePoint).WHAT WE CAN DO FOR YOUWe are
committed to providing you with an outstanding employee benefits
package and support. As a full-time employee, you will be eligible
for:
- Choice of 3 premium subsidized PPO Medical plans with built-in
HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan,
Dependent Care Savings Plan, Optional Voluntary Term Life, and
403(b) Retirement Plan with a fully vested 100% match up to 8.33%
of income after 6 months service.
- Company Paid Benefits include: Short- & Long-Term Disability, a
$50,000 Employee Group Life policy, EAP, and Health & Wellness
resources.
- Eleven paid holidays, additional paid floating holiday, accrued
paid vacation, and sick time.
- Employee Appreciation: 15% Discount on employee purchases
in-store.(This job description is not an exclusive or exhaustive
list of all job functions that an employee in this position may be
asked to perform from time to time.)Western National Parks
Association is an equal-opportunity employer that is committed to
diversity, equity and inclusion in the workplace. We prohibit
discrimination and harassment of any kind based on race, color,
sex, religion, sexual orientation, national origin, disability,
genetic information, pregnancy, or any other protected
characteristics as outlined by federal, state, or local laws. WNPA
makes hiring decisions based solely on qualifications, merit, and
business needs at the time.
Keywords: Western National Parks Association is a 501 corpor, Oro Valley , Development & Program Coordinator - Full Time (Headquarters, Oro Valley, AZ), Other , Oro Valley, Arizona
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