OroValleyRecruiter
the smart solution for Oro Valley jobs

Director of Restaurants - JW Marriott Tucson Starr Pass Resort & Spa (18003JVB)

Company: Marriott International
Location: Oro Valley
Posted on: March 17, 2019

Job Description:

Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. The JW Marriott Tucson Starr Pass Resort & Spa located at 3800 W. Starr Pass Blvd, Tucson, AZ 85745 is currently hiring a Director of Restaurants. Responsibilities include: Manages all restaurant operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service. As a department head, directs and works with the food and beverage/culinary management team and employees to successfully execute all restaurant operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Skills and Knowledge Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Economics and Accounting- Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data. Analytical/Critical Thinking- The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Administration and Management -Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Applied Business Knowledge- Understanding market dynamics, enterprise level objectives and important aspects of the companys business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Food Production and Presentation- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards. Management of Material Resources- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Managing Day-to-Day Operations Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Facilitates pre-meal briefings with the Chef and Restaurant Managers to educate restaurant staff on menu items including ingredients, preparation methods and unique tastes. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Order and purchase equipment and supplies. Oversees the booking and manages service of restaurant parties, special events and room service hospitality suites. Developing and Maintaining Budgets Manages department's controllable expenses to achieve or exceed budgeted goals. Understands the impact of department's operation on the overall property financial goals. Leading Food and Beverage Team Establishes challenging, realistic and obtainable goals to guide operation and performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Serves as a role model to demonstrate appropriate behaviors. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service, and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Ensures cash control and liquor control procedures are followed by all Restaurant, Bar/Lounge and Room Service employees. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with food handling and sanitation standards. Ensures staff understands all applicable liquor laws. Establishes guidelines for customer service so employees understand expectations and parameters. Strives to improve service performance. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. Empowers employees to provide excellent customer service. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Responds effectively to guest problems and handles complaints. Reviews guest satisfaction feedback with employees to develop appropriate corrective action. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. Administers the performance appraisal process for direct report managers. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Ensures employees are treated fairly and equitably. Ensures property policies are administered fairly and consistently. Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Observes service behaviors of employees and provides feedback to individuals and or managers. Additional Responsibilities Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. To apply now, go to: https://jobs.marriott.com/marriott/jobs/18003JVB?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Oro Valley , Director of Restaurants - JW Marriott Tucson Starr Pass Resort & Spa (18003JVB), Hospitality & Tourism , Oro Valley, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


On-Demand Delivery Driver - Flexible Hours
Description: Sign Up Now For Postmates Set Your Own Hours. Keep 100 of Your Tips. Work When You Want. Set Your Own Schedule. Flexible Work and Great Pay. Start in Less Than
Company: Postmates
Location: Tucson
Posted on: 03/19/2019

Steward / Dishwasher - The Westin Kierland Villas - Kierland Villas(190002UM)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Chandler
Posted on: 03/20/2019

Occupational Therapy Team Leader - Central Location
Description: Encompass Health Rehabilitation Institute of Tucson Central Location The Therapy Team leader assists the Director of Therapy Operations in day to day operations of a therapy team or discipline. In addition, (more...)
Company: Encompass Health
Location: Tucson
Posted on: 03/20/2019


Pastry Cook
Description: Pastry Cook At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another - and are driven to make things better. We love what we do, and we give it all we've (more...)
Company: Marriott
Location: Chandler
Posted on: 03/19/2019

Start Immediately at Home Customer Service
Description: America's 1 Consumer Driven Healthcare and Dental Benefits Discount Company is looking for motivated leaders who will lead the way in Health Care industry for
Company: MAH Benefits
Location: Gilbert
Posted on: 03/20/2019

INBOUND CUSTOMER SERVICE
Description: An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a focus on technical (more...)
Company: Mommy Jobs Online
Location: Oro Valley
Posted on: 03/20/2019

Dishwasher - Flexible Gig
Description: Shiftgig is a mobile app available for iPhone or Android that connects you with hourly work around your city. Simply download the Shiftgig app to apply. We're currently looking for people to work back (more...)
Company: Shiftgig
Location: Chandler
Posted on: 03/19/2019

On-Demand Delivery Driver - Flexible Hours
Description: Sign Up Now For Postmates Set Your Own Hours. Keep 100 of Your Tips. Work When You Want. Set Your Own Schedule. Flexible Work and Great Pay. Start in Less Than
Company: Postmates
Location: Tucson
Posted on: 03/20/2019

Best Western Plus - Hotel Front Desk Supervisor
Description: Req ID:--118050OBJECTIVE OF THE POSITION:--Front Desk Supervisors ensure our guests receive exceptional service by supervising the employees of the Guest Services department. Front Desk Supervisors will (more...)
Company: Loves Travel Stops & Country Store
Location: Chandler
Posted on: 03/19/2019

Customer Service Opportunity
Description: Our Healthcare Company is looking for individuals and leaders to help expand business in the local area. We offer
Company: IBO
Location: Tucson
Posted on: 03/19/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Oro Valley RSS job feeds