Spa Concierge - JW Marriott Tucson Starr Pass Resort & Spa - (19181991)
Company: Marriott International, Inc.
Location: Oro Valley
Posted on: March 14, 2020
Here's To Your Journey with JW Marriott Marriott International
portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott Internationals flagship brand with more
than 500 global locations, is advancing the art of hosting so that
our guests can travel brilliantly. As a host with Marriott Hotels,
you will help keep this promise by delivering premium choices,
sophisticated style, and well-crafted details. With your skills and
imagination, together we will innovate and reinvent the future of
travel. JW Marriott is part of Marriott International''s luxury
portfolio and consists of more than 80 beautiful properties in
gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if youre happy, our
guests will be happy. Its as simple as that. Our hotels offer a
work experience unlike any other, where youll be part of a
community and enjoy a true camaraderie with a diverse group of
co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can really
pursue your passions in a luxury environment. Treating guests
exceptionally starts with the way we take care of our associates.
Thats The JW Treatment. The JW Marriott Tucson Starr Pass Resort &
Spa, located at 3800 W. Starr Pass Blvd, Tucson, Arizona, 85745 is
currently hiring a Spa Concierge. Responsibilities include:
Schedule services for individuals and large groups using spa/salon
reservations software system. Call guests to confirm scheduled
services. Answer questions about available services. Update the
reservations/cancellations list throughout the day, inform
providers of last minute changes, and resolve scheduling issues as
needed by working with supervisor/manager. Check in guests for
appointments, confirm first and last name, and provide general spa
orientation to guests upon arrival. Promote and sell spa/salon
services. Obtain assigned bank and ensure accuracy of contracted
monies, obtain change required for expected business level, and
keep bank secure at all times. Process guest payments for spa/salon
services and obtain payment authorization as needed. Accept and log
cash tips for employees. Balance, scan, and drop receipts with
Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests'' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships with others. Comply with quality
assurance expectations and standards. Stand, sit, or walk for an
extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Oro Valley , Spa Concierge - JW Marriott Tucson Starr Pass Resort & Spa - (19181991), Hospitality & Tourism , Oro Valley, Arizona
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