Tech Support Representative
Company: Afni
Location: Cortaro
Posted on: November 2, 2025
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Job Description:
Career paths start at $18.50 (includes $0.50 onsite
differential)/hr with 40 hour work weeks. What can you expect from
your work at Afni? This onsite position at our Escalante and
Pantano location is for cable, router, and internet technical
assistance, so you will be handling mainly inbound calls from
people looking for assistance with those issues. Due to the
extensive knowledge needed to troubleshoot those issues, the
training timeframe for these positions is longer and more intense
than our other available positions. Stability, encouragement, a
cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team? You will deliver
world-class customer service to inbound callers as well as utilize
product knowledge to troubleshoot and solve customer concerns with
both empathy and efficiency. Those calls will require processing of
orders, updating accounts, updating records, effective
multitasking, and strong attention to detail. What do we offer? A
training program and leadership team that believes in you. After
training, we offer paid personal time off, paid sick time,
health/vision/dental benefits, 401k with matching contributions,
and a tuition reimbursement program. Why start building your career
at Afni? We believe in you and invest in your success! From the
very beginning, our coaches and trainers work with you to achieve
the goals you set. We’ve been in business since 1936, so you can be
sure the career you start today will still be here tomorrow. What
are the qualifications to be a Tech Support Representative at Afni?
Six months of customer service experience Must be 18 years of age
Must have GED or High School Diploma Must be legally permitted to
work in the United States
Keywords: Afni, Oro Valley , Tech Support Representative, Customer Service & Call Center , Cortaro, Arizona
