Customer Services Representative

Company: Insight Global
Location: Casa Grande
Posted on: January 14, 2026

Job Description:

Job Description Job Description We are looking for a detail-oriented and reliable Customer Service Representative to join our chemical warehouse team. The primary responsibility of this role is administrative order processing and customer support within a regulated chemical distribution environment. The successful candidate will be responsible for accurate and timely entry of customer orders into the operating system (ERP/WMS), proactive follow-up with customers, order status monitoring, order completion/closure and support of the billing process. This is largely an office-based administrative role with strong focus on data accuracy, process adherence and customer communication. - Receive, verify and accurately enter customer orders into the ERP system (SAP/WMS) - Proactively monitor order progress from entry ? picking ? packing ? dispatch - Verify order completion against delivery documents / PODs / transport documents - Prepare and verify billing data (prices, surcharges, transport costs, taxes, waste fees etc.) - Serve as main point of contact for order-related questions (status, delivery date, documentation) This is a permanent direct hire role. The pay for this role is $20/hour. This will be an onsite position, with regular hours Monday - Friday 8AM- 5PM in Casa Grande, AZ. This position includes competitive benefits package (company paid health benefits for employee and family).

Keywords: Insight Global, Oro Valley , Customer Services Representative, Administration, Clerical , Casa Grande, Arizona